Introduction and Scope
This Privacy Policy applies to all users of the 0777 game platform. It takes effect when you visit our website, create an account, or use any of our services. Reading this document carefully will help you understand that control over your information ultimately rests with you.
By using our platform, you consent to the collection and processing of information as described in this policy. This policy and our Terms and Conditions together define the relationship between you and 0777 game.
Important: This policy may change at any time. For significant changes, we will notify you at your registered email address. Continued use of the platform after any change will be taken as your acceptance of the updated policy.
What Information We Collect
0777 game collects user information in several ways. This information comes mainly from two sources — what you provide directly and what is collected automatically while you use our services.
2.1 Information You Provide Directly
During account creation and verification, you supply the following information:
- Full name, date of birth, and national ID number
- Mobile number and email address
- Mobile payment numbers such as bKash, Nagad, Rocket, or Upay (for transaction verification only)
- Password set for account security
- Messages or complaints sent through support chat
2.2 Information Collected Automatically
The following information is logged technically while you use the platform:
- IP address and device type (Android, iOS, or desktop)
- Browser type and operating system
- Session duration, pages visited, and click patterns
- Transaction date, time, and amount
- Game play history and betting patterns
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies. Session cookies maintain your logged-in state while you use the site and are deleted when the browser is closed. Persistent cookies remember your preferences and language settings.
You can disable cookies in your browser settings. However, doing so may limit some functionality of the site.
Purpose of Data Use
0777 game uses your information only for specific and legitimate purposes. We do not use any information irrelevantly or without your knowledge.
- Account Management: Completing registration, verifying identity, and ensuring login security.
- Transaction Processing: Completing deposits and withdrawals securely and maintaining transaction records.
- Service Improvement: Analysing usage patterns to improve the user experience.
- Customer Support: Verifying your account information during live chat and email assistance.
- Fraud Prevention: Detecting unusual activity and ensuring account security.
- Bonuses and Promotions: Activating applicable offers and monitoring wagering completion.
- Communications: Sending important notifications, policy changes, or security-related messages.
- Responsible Gaming: Identifying risks of excessive play and arranging support when needed.
As part of our Responsible Gaming policy, we monitor users' behavioural data so that timely support can be provided when necessary.
Data Sharing and Third Parties
0777 game does not sell your personal information or share it with other organisations for commercial purposes. However, information may be shared in certain specific cases necessary for operating our services:
4.1 Service Providers
We work with trusted third parties for payment processing, game software operation, and technical services. These partners receive only the information needed for their designated tasks and are required to comply with the standards of this policy.
4.2 Legal Obligations
Information may be disclosed pursuant to a court order, a lawful request from a government authority, or other legal requirements. In such cases, we provide only the minimum information necessary.
4.3 Fraud and Security
If money laundering, fraud, or any other illegal activity is suspected, information may be shared with the relevant authorities. This is done in the interest of the safety of all users.
Commitment: 0777 game never sells your information to advertisers, data brokers, or unrelated third parties.
Data Security Measures
The security of your information is our priority. 0777 game uses industry-standard technology and processes to keep data secure.
5.1 Technical Security
- SSL (Secure Socket Layer) encryption — all communications are encrypted
- Advanced encryption methods for stored data
- Data stored in a secure server environment
- Regular security audits and vulnerability assessments
- Automated detection of suspicious activity
5.2 Administrative Security
- Only authorised staff can access sensitive information
- Regular privacy and security training for staff
- Detailed logs of data access are maintained
However, no system on the internet is completely secure. You can also play a role in securing your account — use a strong password and do not share your login details with anyone.
Data Retention Period
0777 game retains your information only for as long as necessary. Once the need is met, data is securely deleted or anonymised.
- Active Account Data: For the full duration that the account remains active
- Transaction Records: For the period required by financial regulatory obligations
- Customer Support Records: For the period required for dispute resolution or legal purposes
- Session Logs and Tracking Data: For a short period, after which they are deleted automatically
- After Account Closure: For the period necessary to meet legal and regulatory obligations
Even after an account is closed, some information is retained for a set period because keeping records of financial transactions is required by law.
Your Rights and Control
You have important rights over your own information. 0777 game respects these rights and supports you in exercising them.
7.1 Right to Know
If you want to know what information we hold about you, please contact support. We will provide full details within a reasonable time.
7.2 Right to Correction
If any information stored in your account appears to be incorrect or incomplete, you may request a correction. After verifying your identity, we will make the necessary changes.
7.3 Right to Deletion
You may request that your information be deleted. Please note, however, that some information may not be immediately deletable due to legal obligations or ongoing transactions.
7.4 Right to Object to Communications
If you do not wish to receive promotional messages, you may update your preferences at any time. However, it is not possible to stop urgent service-related messages.
To exercise any of the above rights, contact us via our 24/7 live chat or by email. We will act promptly after verifying your identity.
Protection of Minors
All services of 0777 game are intended solely for persons aged 21 or older. We do not knowingly collect any information from minors.
Age is verified during the registration process. If it is confirmed that a user is under 21, that account will be cancelled immediately and the associated information will be deleted.
If a parent or guardian believes their child has opened an account on our platform, please contact support immediately. Our team will take swift action.
Data Transfer and International Processing
Our servers and technical infrastructure may be located in multiple regions. This means your information may be stored or processed outside Bangladesh. In such cases, we ensure that the same level of data protection is maintained.
All third parties we work with comply with applicable data protection laws in their countries and are contractually bound to uphold 0777 game's privacy standards.
Contact and Complaints
If you have any questions, comments, or concerns about this Privacy Policy, please contact us directly. The 0777 game support team is available 24 hours a day, 7 days a week in both Bengali and English.
- Live Chat: Instant assistance through the chat widget on any page of the website
- Email: [email protected]
For privacy-related complaints, we aim to send an initial response within 7 business days. More complex matters may take a little longer to resolve.
To learn more about our services, who we are, and how 0777 game operates, please read our About Us page.